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Shipping & Returns

Free Delivery on all orders for UK addresses.

You can place your order instantly online anytime or by calling us on +44 (0) 1538 385888 during our opening hours 9am-5pm Monday to Friday.

Shipping

Standard delivery takes 3-5 working days depending when the order is placed. Deliveries are made Monday-Friday from 8am until 6pm and may require a signature. For this reason, you may like to nominate a secure delivery address where someone is available to sign. If you are not available, the carrier will try a neighbouring address or leave a card with the details.

Sorry but we don’t deliver on public holidays or weekends.

Standard delivery £5.50

Standard delivery within the UK is charged at £5.50 per delivery address and should normally arrive within 4-5 working day from being despatched. Remote postcodes may be charged a higher postage.

Next day delivery £7.00

Orders received before 12.30pm are guaranteed to arrive on the next working day. This is charged at £7.00 per address. This service is not available for remote postcodes. Orders placed after 12.30pm on a Friday will be treated as being placed before 12.30pm on the following Monday. Please note we do not offer Saturday delivery.

Europe tracked + signed delivery (5-7 working days)

This service is dependent upon the weight of your order. For orders under 2kg, your delivery charge will be calculated at the checkout. If you order weights more than 2kg, please call us on…. For a delivery quotation.

Up to 1kg £16

Up to 2kg £22

Over 2kg please call us for a delivery quotation.

This service is not available for countries that do not offer a signed and tracked service.

 

Worldwide tracked + signed delivery (7-9 working day)

This service is dependent upon the weight of your order. For orders under 2kg, your delivery charge will be calculated at the checkout. If you order weights more than 2kg, please call us on…. For a delivery quotation.

Up to 2kg £25

Over 2kg please call us for a delivery quotation.

This service is not available for countries that do not offer a signed and tracked service.

Deliveries to multiple addresses

If you’d like to have items sent to different addresses, please complete a separate order for each address. Separate delivery charges will apply to each address.

Import duties

If you are ordering from overseas, local import duties may be payable on receipt of your goods.

Returns

We are happy to refund or exchange any items you are not completely satisfied with. You will need to return your goods within 14 days of their delivery to you.

Please note items must be returned unused, in their original packaging, with all the barcode tags intact and with a Returns form completed. Once we have received the returned items back to us, a refund or exchange will be processed within 7 working days. Please allow 28 days from the day the parcel is posted for your refund or exchange to be fully processed. 

Return postage is your responsibility unless the item is faulty, in which case we will refund the postage. We do recommend that you use a recorded delivery service as we do not offer free return post.

Exchange

Should you wish to exchange your item for a different size/colour, please fill in your Returns form and send back with the item within 14 days of receipt. The item must be unworn and in its original packaging. We do recommend that you use a recorded delivery service as we do not offer free return post.

Once we have received the unwanted item back, we will send the selected item via our standard delivery service (UK delivery addresses only). Please note that we can only exchange an item for the same style in a different size/colour and we are only able to do so for UK orders. If the requested size/colour is out of stock when we receive your item for exchange, we’ll contact you with alternative options.

If you are returning goods for refund or exchange, please send them to:

Harry Gaddum

Gaddum & Gaddum Ltd.

Barnfields Road Industrial Estate

Leek

Staffordshire

ST13 5QG

If you have any queries please email us on enquiries@harrygaddum.co.uk or call us on +44 (0)1538 385888